Receptionist
O2 Employment Services is partnering with a well-established local company to find their next Customer Service Representative in Anderson, CA.
The ideal candidate will be friendly, organized, and detail-oriented with excellent communication skills. As the first point of contact for customers, you'll play a key role in creating a positive customer experience while supporting the day-to-day operations of a busy office. This is an excellent opportunity for someone who enjoys helping others, thrives in a fast-paced environment, and is looking to build a long-term career with a respected local employer.
Customer Service Representative Compensation:
- $17.00 – $18.00 per hour, depending on experience
- Full-time opportunity
- Vision, dental, and medical insurance offered through O2
- Opportunity to join a stable company with a supportive team environment
Customer Service Representative Qualifications:
- Previous customer service, receptionist, or office administrative experience preferred
- Excellent verbal and written communication skills
- Strong computer, data entry, and organizational skills
- Ability to multitask and prioritize responsibilities in a fast-paced office
- Professional, friendly, and customer-focused attitude
- Strong attention to detail and problem-solving skills
- Ability to work independently and collaboratively as part of a team
- Reliable attendance and a strong work ethic
Customer Service Representative Responsibilities:
- Greet customers in a professional and welcoming manner
- Answer incoming phone calls and provide exceptional customer service
- Schedule appointments and coordinate service requests
- Prepare and process customer work orders accurately
- Enter and maintain customer information and service records
- Assist customers with account questions and general inquiries
- Coordinate schedules and communicate with field personnel as needed
- Process paperwork and perform general office administrative duties
- Maintain an organized and efficient front office environment
- Assist with additional administrative tasks as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.