Patient Care Coordinator
O2 Employment Services is partnering with a reputable healthcare provider to find their next Patient Care Coordinator in Redding, CA. This full-time, long-term opportunity is ideal for someone with previous insurance experience who enjoys helping patients, coordinating care, and providing exceptional customer service over the phone and in person.
The ideal candidate will be organized, detail-oriented, patient, and compassionate, with excellent communication skills and the ability to thrive in a fast-paced medical office.
Patient Care Coordinator Compensation:
- $18.00 to $21.00 per hour, depending on experience
- Full-time, Monday through Friday
- Medical, dental, and vision insurance
- Company benefits and paid time off
Patient Care Coordinator Qualifications:
- Previous medical insurance experience required
- Knowledge of insurance verification, authorizations, and referrals preferred
- Excellent phone etiquette and strong verbal communication skills
- Patient, compassionate, and professional demeanor
- Strong customer service and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency with Microsoft Office and electronic medical records (EMR) preferred
- Strong organizational skills and attention to detail
Patient Care Coordinator Responsibilities:
- Answer incoming calls and assist patients in a professional, friendly, and efficient manner
- Verify insurance benefits, eligibility, and coverage
- Obtain prior authorizations and referrals as needed
- Coordinate patient appointments and communicate scheduling updates
- Serve as a liaison between patients, providers, and insurance companies
- Maintain accurate patient records and documentation
- Address patient questions and concerns while providing outstanding customer service
- Complete additional administrative duties as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.
O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.